Our Commitment To You:
At Pave Systems, we are committed to our promise of providing unsurpassed, first-class, customer care coupled with industry leading student conduct and campus safety solutions that you can count on. And you, our clients, are central to everything we do. We make this pledge to every client with whom we work. It’s so important to us that we want you to know and understand these standards to which we hold ourselves:
Pave Systems Pledges to:
- Always reply to your requests on time and never take more than 24 hours to get you an update on questions or projects which concern you.
- Work hard to continuously provide quality and timely services.
- Provide ongoing opportunities for training and learning through our TRAINING FOR LIFE initiative.
- Provide you with service and support tools both on- and off-line available 24 hours a day, 7 days a week.
- Listen to you carefully, avoid jargon, be honest and upfront with you on all aspects of your project and system.
- Always provide beneficial, practical, and relatable student-services insight and expertise.
- Continue to hire the most talented, knowledgeable and experienced staff to support you.
- Continue developing the most advanced, flexible, and innovative student conduct and campus safety solutions based on your direct input and that of our entire community.
- Provide you with customized products that fit your unique process and dedicated staff to provide you with personalized and best-in-industry services.
We are also committed to being good corporate citizens by providing valuable insight, research funding, and sharing our knowledge with all members of this community. Our commitments are driven always by our deep passions and obligations to assist with the safety, teaching, and development of students and the professionals who work with them.
We have been delivering on our commitments since we started serving the community in 1999 and will continue to do so for many years to come.
We are strongly committed to delivering a superior customer experience with a focus on what our customers value most – rich functionality, quality service, friendly staff and fair pricing.